Beware of Cash on Delivery (COD) Scams: How They Work and How to Protect Yourself

The surge in e-commerce, particularly since the COVID-19 pandemic, has witnessed a rise in both legitimate businesses and, unfortunately, online scams. Cash on Delivery (COD) has gained popularity as a convenient payment option, especially for those hesitant about online transactions. However, this method has also attracted scammers looking to exploit unsuspecting consumers.

Understanding COD Scams:

COD scams typically involve two main methods:

• Mismatched or inferior items: Scammers lure customers with attractive deals and accept COD payments. Upon delivery, the unsuspecting buyer receives an item of significantly lower value or one that doesn't match the advertised description. Since most courier companies don't allow pre-payment inspection, the scam is successful by the time the buyer discovers the deception.
• Random COD parcels: Scammers exploit the increasing frequency of online shopping by sending unsolicited COD packages to random addresses. Banking on consumers' forgetfulness or confusion about their recent purchases, they hope victims will simply pay to avoid hassle. This method allows scammers to cast a wider net and potentially secure multiple victims.

Protecting Yourself from COD Scams:

Here are crucial steps to safeguard yourself:

• Research the seller thoroughly: Before making any COD purchase, research the seller's online reputation. Look for reviews, check their website legitimacy, and ensure they have a valid contact address and phone number.
• Verify your order history: Regularly monitor your online purchase history and expected deliveries. This awareness helps you recognize any suspicious COD packages that might arrive unexpectedly.
• Never pay for unsolicited parcels: If you receive a COD package you didn't order, do not accept or pay for it. Inform the delivery person to return it to the sender.
• Consider alternative payment methods: If security concerns are your primary reason for choosing COD, explore secure online payment options offered by reputable platforms. Many e-commerce websites provide robust buyer protection policies, minimizing the risk of fraudulent transactions.

By staying vigilant and following these tips, you can protect yourself from falling prey to COD scams and enjoy a safe online shopping experience.